{"Work History":[{"highlights":["Provide technical support via telephone and email to handle inquiries, incidents and business requests raised by internal team members.","Reset internal users Multi Factor Authentication via Microsoft Azure","Provide support for mobile devices provisioning devices and installing work applications.","Document and resolve basic problems regarding end-user computers, peripheral devices, business applications, and hardware and software where necessary."],"endDate":"","company":"Wells Fargo","position":"Technology Operations Associate","startDate":"2022-01"},{"highlights":["Investigated SIEM alerts.","Performed threat hunts for malicious I.P. 's within the network.","Performed open-source intelligence research on malicious I.P.'s.","Investigated alerts from firewalls, network and host-based intrusion prevention systems, web content gateways, email security appliances, threat intel platforms, antivirus products, vulnerability scanners and user behavior analytics platforms."],"endDate":"2022-01","company":"Cytellix Systems","position":"Security Operations Center (SOC) Analyst","startDate":"2021-08"},{"highlights":["Supported key internal business units and organizations at Wells Fargo in securing and procuring access to internal proprietary applications.","Provisioning identity and access.","Verified access rules and policies that align with the bank's policies and standards.","Provisioned employee access to internal applications"],"endDate":"2021-05","company":"Apex Systems","position":"Information Security Analyst","startDate":"2019-06"},{"highlights":["Managed benefit enrollment projects for ADP clients and customers.","Provided technical product support to customers.","Guided customers on utilization of ADP software as a service.","Provided web-based SaaS support."],"endDate":"2019-01","company":"Insight Global","position":"Benefits Enrollment Specialist","startDate":"2018-08"},{"highlights":["Provided web-based SaaS support to students.","Provided in person student support.","Assisted students with navigating school websites and online applications.","Delivered presentations on new student orientations, updated databases, assisted students with website navigation, and processed admission applications (enrollment, withdrawal)."],"endDate":"2018-05","company":"Mesa Community College","position":"New Student Enrollment Specialist","startDate":"2017-05"},{"highlights":["Provided web-based SaaS support to students.","Assisted students with building online class schedules.","Assisted students with navigating school websites and online applications.","Supported processing dual enrollment student applications, responded to student telephone inquiries, validated prerequisites for class placement."],"endDate":"2017-05","company":"Rio Salado College","position":"Student Enrollment Services","startDate":"2016-05"}],"certificates":[{"Issuer":"Google","Date":"2024-04-30","Name":"Google Cloud Digital Leader"},{"Issuer":"Microsoft","Date":"2022-10-17","Name":"Microsoft Azure Certified: Fundamentals"},{"Issuer":"Microsoft","Date":"2022-06-11","Name":"Microsoft Certified: Security, Compliance, and Identity Fundamentals"},{"Issuer":"Atlassian University","Date":"2022-05-20","Name":"Jira Fundamentals"},{"Issuer":"Microsoft","Date":"2022-04-18","Name":"Microsoft 365 Certified: Fundamentals"},{"Issuer":"The National Society of Leadership and Success","Date":"2021-06","Name":"Foundations of Leadership"}],"skill Set":[{"keywords":["IBM QRadar","CyberArk","RSA"],"Name":"Information Security"},{"keywords":["JIRA","GitHub"],"Name":"DevOps"},{"keywords":["Google Cloud","Microsoft Azure","Amazon Web Services"],"Name":"Cloud"},{"keywords":["Zendesk","Service Now","Help Desk Analyst","Remote Work"],"Name":"Technical Support"}],"Education":[{"Field of Study":"DevOps","endDate":"2023","studyType":"Certificate","Institution":"The University of Chicago"},{"institution":"Strayer University","Field of Study":"Coding Fundamentals","endDate":"2022-08-30","Degree Type":"Certificate"},{"institution":"Colorado State University Global Campus","Field of Study":"Cybersecurity","endDate":"2020","Degree Type":"Certificate"},{"Field of Study":"Political Science","Institution":"Arizona State University","EndDate":"2018","Degree Type":"Bachelor"},{"Field of Study":"General Studies","Institution":"Rio Salado College","EndDate":"2015","Degree Type":"Associate"}],"Contact Details":[{"URL":"https://www.linkedin.com/in/jeremycodjoe/","Name":"JEREMY C."}]}